Residents have contacted the Village regarding mailings from companies selling private water and sewer line protection. The mailings may be worded to make the offer appear collaborative between the company and Village. Please be aware that the mailings are not endorsed or contracted on the Village’s behalf. The mailings are private insurance solicitations and are not authorized to use the Village name or logo.
Water service lines made out of copper or PVC tend to be more stable; therefore, most residents may not need water service line insurance. Residents who have clay or cast iron sewer service lines may wish to consider purchasing a service line warranty, particularly if the property has a history of backups or problems with roots. Participation in programs like these are strictly voluntary. The Village encourages residents to research the companies and their offers through the Better Business Bureau and the Wisconsin Department of Agriculture, Trade, and Consumer Protection.